Scrum Master

Pay Range: $80,000 - $105,000

Position Overview:

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

This role requires strong relationship-building skills and a dedication to applying continuous learning to enhance team performance and engagement. The Scrum Master is a critical, hands-on role responsible for ensuring the successful, on-time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross-functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

Key Responsibilities:

Lead scrum ceremonies

· Facilitate Scrum ceremonies like Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements ensuring they are effective and adhere to the team’s working agreements.

· Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.

Delivery

· Facilitate development planning to refine milestones, visualize progress and manage expectations

· Assess risks, implement mitigation strategies, and adjust schedules as needed.

· Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards.

· Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.

Stakeholder management

· Promote a culture of continuous improvement within the teams and help the teams implement changes.

· Foster and support the whole team by identifying and removing obstacles that hinder their progress.

· Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints.

· Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team

Leadership

· Support and facilitate interaction within the team and with key Askuity Stakeholders (Supplier Engagement, Community Enablement, Product Management, etc.)

· Participate in THD agile community meetups to contribute and learn about potential improvements to our agile best practices.

· Help the team to understand the theory, practices, and values of the Scrum framework.

· Build strong relationship with the team members, Business, and cross functional partners.

· Coordinate with Scrum Masters, Product Managers, and stakeholders to ensure team alignment and enable effective cross-functional collaboration

Product/Business Knowledge

· Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders and the Agile Practice team have clear visibility.

· Identify and present the most relevant metrics for Business and Tech stakeholders to support their decision-making processes.

Competencies:

· Action Oriented

· Collaborates

· Communicates Effectively

· Drives Results

· Customer Focus

Skills:

· Expert knowledge of the Agile Principles, Kanban and Scrum framework

· Strong servant leadership, communication, interpersonal and negotiation skills.

· Strong facilitation and organizational skills.

· Proficient documentation and presentation skills.

Direct Manager/Direct Reports:

· Reports to Manager, Agile Practice

Physical Requirements:

· Extended sitting

· Repetitive tasks

· Operating a computer and other technology

Working Conditions:

· Working in an office setting: computer work, camera on virtual meetings

Minimum Education:

· bachelor’s degree in computer science or equivalent work experience.

Minimum Years of Work Experience:

· 1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience

Certifications:

· Industry-recognized Scrum Master certification (i.e. Certified Scrum Master (CSM))

Other Requirements/Assets:

· Knowledgeable with JIRA, Confluence, other scrum tool and techniques

· Previous leadership and/or project management experience

· Previous experience in retail industry